These Terms & Conditions ("Terms") govern your access to and use of the website operated by Jones Blacksmith ("Jones Blacksmith", "we", "us", "our") and any business technology services we provide. By using our website or engaging our services, you agree to these Terms. Please read them carefully.
Template notice — replace before publishing. This is a structural template for a B2B technology services provider. Service-specific commitments, payment terms, liability caps, warranty language, and the governing-law clause must all be reviewed and finalised by a qualified lawyer before this page goes live. Where a signed service agreement exists with a client, that agreement — not this page — should govern the engagement.
Acceptance of terms
By accessing this website, requesting a quote, or engaging Jones Blacksmith to provide services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are agreeing on behalf of a business, you confirm that you have authority to bind that business.
If you do not agree with these Terms, please do not use our website or services.
Definitions
- "Services" means the business technology services offered by Jones Blacksmith, including business phone plans, internet security, managed cybersecurity, and enterprise solutions.
- "Client" means the business or individual that engages Jones Blacksmith to provide Services.
- "Service Agreement" means any separate written agreement, statement of work, or order form describing specific Services, pricing, and terms.
- "Website" means the website operated by Jones Blacksmith and all of its pages and content.
Our services
Jones Blacksmith provides consultation, supply, configuration, and ongoing support of business technology solutions. The specific scope, deliverables, timelines, and service levels for any engagement are set out in the applicable Service Agreement.
Information on the Website about our Services — including descriptions, plans, and pricing — is provided for general guidance and may change. It does not constitute a binding offer until confirmed in a Service Agreement.
Quotes & engagement
Quotes we provide are valid for the period stated on the quote, or for 30 days where no period is stated, and are subject to confirmation of scope and availability. An engagement begins only when both parties have agreed a Service Agreement or you have otherwise confirmed acceptance in writing.
We may decline or discontinue an enquiry or engagement where the requested work falls outside our capabilities, raises legal or security concerns, or cannot be delivered on reasonable terms.
Your responsibilities
To allow us to deliver Services effectively, you agree to:
- Provide accurate, complete, and timely information, access, and cooperation.
- Ensure you have the rights and permissions needed for any systems, networks, or data we are asked to work with.
- Maintain appropriate backups of your own data unless backup is an explicit part of the agreed Services.
- Use the Services lawfully and not in a way that could damage, disable, or impair them.
- Keep account credentials confidential and notify us promptly of any suspected security issue.
Fees & payment
Fees for Services are set out in the applicable Service Agreement or quote. Unless stated otherwise, fees are exclusive of applicable taxes. Invoices are payable within the period stated on the invoice.
To confirm: insert your actual payment terms — invoice due dates, accepted payment methods, late-payment interest or charges, and any deposit or recurring-billing arrangements. These must reflect your real practices.
Third-party products & partners
Our Services may include or rely on hardware, software, and connectivity supplied by third-party vendors and partners. Those products are subject to the third party's own terms, licences, and warranties. While we help you select and configure suitable products, we are not the manufacturer or licensor and do not control their terms, availability, or performance.
Intellectual property
All content on this Website — including text, graphics, logos, the Jones Blacksmith name, and design — is owned by or licensed to Jones Blacksmith and is protected by intellectual property laws. You may view and print Website content for your own legitimate business use, but you may not reproduce, distribute, or create derivative works from it without our written permission.
Ownership of any deliverables created specifically for a Client is addressed in the applicable Service Agreement.
Acceptable use of this website
When using our Website, you agree not to:
- Use it for any unlawful, fraudulent, or harmful purpose.
- Attempt to gain unauthorised access to the Website, its servers, or connected systems.
- Introduce malware, or interfere with the Website's normal operation or security.
- Scrape, harvest, or collect information about other users.
Warranties & disclaimers
We provide our Services with reasonable skill and care, consistent with professional standards in our industry. Except as expressly set out in a Service Agreement or required by law, the Website and its content are provided "as is" without warranties of any kind, whether express or implied.
We do not warrant that the Website will be uninterrupted or error-free, or that the information on it is complete or current at all times. Nothing in these Terms excludes or limits any rights you have that cannot be excluded under applicable law.
Limitation of liability
To the fullest extent permitted by law, Jones Blacksmith will not be liable for indirect, incidental, special, or consequential losses, or for loss of profits, revenue, data, or business opportunity, arising out of or in connection with the Website or Services.
To confirm: the overall liability cap (often tied to fees paid over a defined period) and any carve-outs must be set by your lawyer and aligned with your insurance and your Service Agreement template.
Indemnification
You agree to indemnify and hold Jones Blacksmith harmless from claims, losses, and reasonable costs arising from your breach of these Terms, your misuse of the Website or Services, or your failure to hold the rights and permissions needed for work you ask us to perform.
Term & termination
These Terms apply while you use the Website. Engagements for Services run for the term set out in the applicable Service Agreement. Either party may terminate an engagement as described in that agreement, or where the other party materially breaches its obligations and fails to remedy the breach within a reasonable period.
Provisions that by their nature should survive termination — including intellectual property, liability, and governing law — will continue to apply.
Governing law & jurisdiction
These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable there. The courts of British Columbia will have jurisdiction over any dispute, subject to any dispute-resolution process set out in a Service Agreement.
To confirm: verify the governing-law and jurisdiction clause matches where your business is registered and operates, and decide whether you want mediation or arbitration before litigation.
Changes to these terms
We may update these Terms from time to time. When we make changes, we will update the "last updated" date above. Your continued use of the Website after changes take effect constitutes acceptance of the revised Terms. For active engagements, the Terms in force when the Service Agreement was signed continue to apply unless both parties agree otherwise.
Contact us
If you have questions about these Terms & Conditions, please contact us: